Now Hiring: Communications & Member Services Liaison

 The Hotel Association of Canada is currently seeking a Communications & Member Services Liaison to support its Green Key Global and Hotel Association member programs. 

Reporting to the Vice President, Finance & Operations, the Communications & Member Services Liaison will administer, coordinate and support the association’s member services, member engagement and related programs. This will include working cross-functionally with other team members to develop and implement communication strategy and campaigns that support the organization’s objectives. This will also include providing administrative and business support to all member programs and other areas of the business. 

The ideal candidate will have several years of progressive experience in high-touch member support or customer service and communications / marketing experience. This role will wear multiple hats throughout the day and must be equally comfortable processing administrative tasks (ie. member payments) while crafting creative and thoughtful communications to represent the program brands to our membership and the general public. 

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