Fraudulent Hotel Bookings in Canada: Report

The Hotel Association of Canada (HAC) has released a comprehensive report on the rising issue of fraudulent hotel bookings in Canada. This alarming trend is significantly impacting our industry, some key findings from the report include:

  • 84% of HAC members reported being victims of booking fraud in 2024 
  • An estimated 3.8 million individual fraudulent bookings have been made so far this year 
  • The industry is facing foregone revenue losses of $462 million to $603 million due to these fraudulent bookings 

These fraudulent bookings are often linked to visitor visa applications, where applicants or unscrupulous immigration consultants use fake credit cards to make long-term reservations with no intention of staying. 

HAC is actively engaging with government officials to implement these recommendations and protect both our industry and the integrity of Canada’s immigration system.

Report

Career Opportunity: Senior Administrative Assistant

The Hotel Association of Canada (HAC) is seeking a proactive and highly organized Senior Administrative Assistant to support our growing team. Based in Ottawa with a flexible hybrid work model, this role is essential to ensuring smooth office operations, supporting HR and financial administration, and strengthening coordination across the organization. If you excel at managing multiple priorities,...

Read More
Senate Inquiry Highlights the Nation-Building Value of Tourism

On November 18, 2025, Senator Karen Sorensen introduced Senate Inquiry No. 8: The nation-building value of tourism in Canada — drawing national attention to t...

Read More
2025 Fall Workforce Report

The 2025 Fall Workforce Report is now available—exclusively for HAC members. Drawing on insights from 119 hotel operators across Canada, this edition highl...

Read More
HAC on the Road: Insights | Halifax, NS

Join us in Halifax/Dartmouth! The Hotel Association of Canada is excited to launch its new Regional Events Series, HAC on the Road: Insights, this fall in Ha...

Read More