COVID-19: FAQ Download
We are pleased to share the Hotel Association of Canada’s FAQ: Taking Care of Employees & Guests.
Key Areas Covered:
- Guests
What if a guest has COVID-19
Can staff question a guest if they have COVID-19
How should we address guests who want to self-quarantine
- Staff
What if an employee has COVID-19?
What if an employee requests to wear a face mask?
- Cancellations
What sort of policy should I implement?
- Lobby/Common Areas
What can I do to decrease risk of infection in lobby and other common areas?
General Awareness & Prevention Tips
Hotel Association of Canada Rebrands as Hotels Canada, Marking a New Era for the Industry
March 5, 2026 – Toronto, ON Today, Beth McMahon, President & CEO, announced a bold new era for the national voice of Canada’s hotel sector: the Hotel Association of Canada is introducing a new name and brand identity—Hotels Canada. The new name and brand identity reflect a modern, united, and forward‑looking hotel industry. Hotels Canada captures the economic leadership and growt...
Read MoreHAC continues to bring the hotel industry’s voice to federal consultations and parliamentary studies - advocating for practical policies that support workforc...
Read More
February 19, 2026 — On National Human Trafficking Awareness Day in Canada—and throughout the year—Canada’s hotel industry is united in taking action to ...
Read More
Our industry is moving faster than ever. Markets are fluctuating. Talent pressures are intensifying. Global competition is redefining the playing field. But thi...
Read More