COVID-19: FAQ Download

We are pleased to share the Hotel Association of Canada’s FAQ: Taking Care of Employees & Guests.

Key Areas Covered:

  • Guests
    What if a guest has COVID-19
    Can staff question a guest if they have COVID-19
    How should we address guests who want to self-quarantine
  • Staff
    What if an employee has COVID-19?
    What if an employee requests to wear a face mask?
  • Cancellations
    What sort of policy should I implement?
  • Lobby/Common Areas
    What can I do to decrease risk of infection in lobby and other common areas?
    General Awareness & Prevention Tips

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Our industry is moving faster than ever. Markets are fluctuating. Talent pressures are intensifying. Global competition is redefining the playing field. But this pace also brings advantage—fresh openings, bold innovations, and momentum for those prepared to adapt. In times like these, purposeful direction matters. HAC is pleased to share HAC’s new Strategic Plan, Leading Forward: 2030, which d...

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