I would like the Hotel Association’s help in booking a room for my trip.
The Hotel Association of Canada does not handle hotel reservations, referrals, pricing or availability. However, in an effort to make your search for lodging easier, please visit our Links page and look in the Canadian Travel Information section.
I would like to know what types of jobs are available in the hospitality industry. Do you know of any career opportunities or could you pass my résumé on to the appropriate individual?
Travel and tourism is one of the fastest growing businesses today and as a result, job opportunities in this field are expanding. The Hotel Association of Canada has many partners who can provide job seekers and employers with excellent tools and resources. In most cases, job seekers can register free of charge and post a résumé, research companies and/or search for job opportunities. To access these resources, visit the Career Services page on this site.
How many hotels are there in Canada?
According to the findings of a joint effort between the Hotel Association of Canada and KPMG, throughout all of Canada there are approximately 8,356 hotels, motels, inns and resorts. This translates into about 446,318 guest rooms. Check Question #4 for more information. These numbers are according to the latest evidence through the collection of database material between the HAC and KPMG.
I am seeking more detailed information on the Canadian lodging industry for a project/report. Can you provide me with statistics and relevant information on your association and the Canadian hospitality industry?
The hotel industry is a large and complicated entity encompassing many areas. We will do our best to assist you, but you must provide us with very specific questions.
Also, the Hotel Association of Canada is a member-driven organization, and as such, our members are our first priority. If you are a student or non-member business/organization, we will do our best to respond to your request but you must provide us with sufficient time (at least 5 – 10 business days) and understand that we will not always be able to provide you with all the information you are requesting.
We encourage you to review the FAQs and the News & Resource section of this site for basic information/statistics on the Canadian lodging sector.
The HAC Hotel Industry Fact Sheet follows the stats generated by hospitality in Canada over a number of years.
Our Canada’s Lodging Sector document provides the most recently collected stats.
Continue to check this site for updated information as it becomes available.
I am looking for a listing of all the hotels in Canada (or a specific province), as well as information such as the number of rooms in each, franchiser information, etc.
The Hotel Association of Canada does not release its database.
We do provide a Mailing Service. Our
database of individual Canadian lodging properties is over 6,700
in number (approximately 90% of all lodging properties in Canada*).
With our Mailing Service you choose your parameters (province,
city, # of rooms, etc.) and we send out the material for you.
You would provide us with the collateral, sealed in your corporate
envelopes and affixed with appropriate postage. We will
affix the mailing labels, according to the parameters you selected,
and mail them for you. The cost for members is only $30
per 100 envelopes (30¢/label) – non members pay $50/100
envelopes. For more information please contact Jessica
Birrell .
For Members: HAC Members are provided with access to the hotel listings of our Corporate Members. The remaining properties in our overall Hotel Database (properties that do not fall under the ownership/management/franchising of a Corporate Member) can be reached by utilizing our Mailing Service. * The database does not include Bed & Breakfast establishments
I am looking for information on Room Taxes.
The HAC has put together this
document outlining current Room
Taxes for the Canadian lodging industry. For further
information, contact
us, and we will do our best to aid you.
What is the Destination Marketing Fund (DMF)?
The Destination Marketing Fund (DMF) is a fund voluntarily charged and collected by an agreed-upon organization and used to support tourism development, marketing and/or infrastructure for the region. The DMF is usually in the form of a percentage charge on room rates for accommodations. The DMF has been introduced in several regions across the province. The decision whether or not to implement a DMF is a local or regional one often involving key operators, the Destination Marketing Organization (DMO) and the municipality.
In 2004 hotels in Ottawa, Toronto and Kingston introduced a 3% Destination Marketing Fee (DMF) to generate funds for the local tourism promotion agency to allow cities to market themselves to potential visitors, tour operators and convention planners. Since the introduction of the DMF in these cities, the tourism industry in a number of other Ontario cities have introduced or are studying the introduction of a DMF.
The fee is 3% of the room only portion of the guest bill. This amount is remitted by the participating hotel to be used by the local tourism promotion agency to promote the city as destination. It is not used for hotel marketing.
This mechanism is very common in Canada as well as internationally. In Canada, a supplementary hotel tax is in place in British Columbia, Alberta, Quebec, Nova Scotia and Newfoundland.
I would like the latest industry statistics. Where can I obtain them?
The Hotel Association of Canada provides its members with industry statistics from sources such as HVS International, PKF Consulting and Statistics Canada. These reports, current and archived, can be found on the Members Area of this site.
For non-members, we are pleased to provide you with this overview
of the most current statistics available.
I'm looking for information on the Privacy Act and a sample Registration Form for Hotels.
I would like to file a complaint with the Hotel Association of Canada about a property I stayed at.
The Hotel Association of Canada is not a regulatory body and therefore does not handle complaints against lodging properties. Membership with our association is not mandatory and therefore we do not impose operational guidelines on our members. We function solely as a lobbying body and as a source of information for the Canadian lodging industry.
Where can I obtain the latest information on the Foreign Convention and Tour and Incentive Program?
What is the provincial requirement to post a room rate notice on the back of guest room doors?
Only New Brunswick and Quebec have a requirement to post room rates.
When is there an exemption on HST in hotel room rentals?
Generally, a person has to charge the GST/HST when they rent out a suite or room in a hotel, motel, inn, or boarding house or provide similar accommodation. However, a person does not have to charge the GST/HST if either of the two situations described below apply.
Situation 1
The rental of a residential unit (for example, a hotel room, suite, or apartment) is exempt if it is rented for $20 or less per day of occupancy, regardless of the rental period. (Low-cost hotels and rooming and boarding houses are examples of premises that may offer this type of accommodation.)
Situation 2
The rental of a residential unit is exempt if the unit:
Qualifies as a residential complex, or is a residential unit (for example, a hotel room, suite, or apartment) in a residential complex; and
Is rented as a place of residence or lodging by the same individual for a continuous period of one month or more.
Is an establishment a residential complex?
Whether a hotel, motel, inn, or similar premises is a residential complex is determined as follows:
If more than 10% of all of the residential units (hotel rooms, suites, apartments) in the establishment are rented for continuous possession or use for 60 days or more, the establishment is considered to be a residential complex.
If 10% or less of all of the residential units in the establishment are rented for continuous use or possession for periods of 60 days or more, the establishment is not considered to be a residential complex.
Part of a building may qualify as a residential complex while another part may not. If specific rooms in part of a building (Part A) are used consistently for rental periods of 60 days or more, Part A is considered to be a residential complex. This means that rentals of rooms in Part A are exempt from GST/HST when rented to individuals for continuous periods of one month or more, regardless of the rental period for rooms in the other part (Part B) of the building. Unless Part B also qualifies as a residential complex, rentals of rooms in Part B are generally GST/HST taxable. However, if any room in Part B were rented at a rate of $20 or less per day, it would be exempt.
Calculation methods to determine the status of an establishment as a residential complex can be found in guide RC4036, GST/HST Information for the Travel and Convention Industry. This guide is available on the CRA website at www.cra-arc.gc.ca/E/pub/gp/rc4036/README.html.
